Data entry, scheduling, CRM management, document processing, and operational support — a fully managed back office team in the Philippines at 65% less than local hiring. Your workflows. Your tools. No shared staff.
Back office tasks do not disappear when your team is small — they just get absorbed by your highest-paid people. Your salespeople update the CRM. Your manager books meetings. Your founder processes documents. Every hour of executive time spent on admin is an hour not spent on the work that actually grows the business.
Studies consistently show that managers and founders spend one-quarter to one-third of their working week on administrative tasks — scheduling, data entry, document filing, email management, and reporting — that could be done by a trained admin at one-fifth the cost.
Inconsistent CRM data, outdated contact records, and manually entered spreadsheets with errors create downstream problems across sales, marketing, and finance. A team without a dedicated data admin accumulates data debt that gets more expensive to fix with every passing quarter.
A US-based operations coordinator at $52,000 base salary costs $72,000+ fully loaded. The recruiting process takes 6–8 weeks. And if they leave after 14 months — the US admin average tenure — you start again.
We do not just place general assistants. We build a structured back office function with trained specialists for each process — all working inside your existing platforms with full task visibility and accountability.
High-volume data entry with 99.8% accuracy — CRM records, spreadsheet population, database updates, form processing, and data cleansing. Every entry checked against source documents before submission.
Calendar coordination for executives and teams — meeting scheduling, time zone management, travel itinerary building, appointment reminders, and rescheduling. Works directly in Google Calendar, Outlook, or Calendly.
Document indexing, filing, naming convention enforcement, version control, PDF processing, contract tracking, and archiving. Keeps your shared drives and document libraries organised and searchable.
Keeping your CRM clean and current — contact updates, lead import and deduplication, deal stage maintenance, activity logging, pipeline reporting, and list segmentation. Works in Salesforce, HubSpot, Pipedrive, and others.
Inbox triage, folder organisation, email drafting, auto-response management, and follow-up tracking for executive and team inboxes. Reduces inbox overload and ensures nothing important falls through the cracks.
Market research, competitor profiling, lead list building, industry analysis, and internal reporting. Structured deliverables — not raw data dumps — formatted to your templates and reporting cadence.
From general virtual assistants to specialist operations coordinators — our 400 recruiters maintain pre-screened pipelines ready to deploy in under 2 weeks.
High-volume, high-accuracy data entry across CRMs, spreadsheets, databases, and internal systems. Trained in your specific data standards, naming conventions, and QA procedures before going live.
General administrative support: scheduling, inbox management, travel coordination, document preparation, and research. A generalist who handles the full range of daily admin tasks for a founder, executive, or department head.
Complex calendar and diary management, board-level correspondence, stakeholder coordination, meeting preparation, minute-taking, and sensitive internal communications. Works closely with C-suite and senior leadership.
Process execution and operational admin: managing internal workflows, coordinating cross-departmental tasks, tracking project milestones, preparing operational reports, and maintaining SOP documentation.
Manages document lifecycle: creation, version control, approval routing, archiving, and compliance filing. Specialist in maintaining structured document repositories across Google Drive, SharePoint, and Dropbox.
Keeps your CRM clean, current, and useful — contact deduplication, data enrichment, pipeline maintenance, activity logging, list management, and reporting. Deep experience in Salesforce, HubSpot, and Pipedrive.
A transparent, step-by-step breakdown of how we build, onboard, and launch your back office and admin team — with full SOP documentation before going live.
We run a structured discovery session to map your current admin processes, tools, task volumes, and bottlenecks. We identify exactly which roles, task types, and tools your team will need — and design an SOP framework before recruitment even starts.
Within 48 hours of your discovery call, you receive a complete team proposal with role breakdown, total monthly cost, and projected annual savings. No generic quotes — a purpose-built plan for your operation.
Our admin-specialist recruiters activate pre-screened pipelines. Every candidate completes a practical skills test relevant to your specific task types — data entry accuracy test, CRM assessment, or scheduling scenario — before being shortlisted. You receive 3–5 candidates per role within 5–10 business days.
You run 30-minute structured interviews with your shortlisted candidates. For data and CRM roles, we include a live practical exercise. You choose who joins your team. Nobody starts without your approval.
Before handling any tasks, your team completes SOP documentation for every process type, tool access setup, and a structured training period on your specific workflows, data standards, and quality requirements. This is the step most offshore providers skip — and why quality problems emerge later.
Your team goes live with a supervised first week. A Nezda delivery manager reviews output quality daily for the first 10 business days. Daily task completion reports from day one. Weekly accuracy and productivity reports from week 2 onwards.
Data accuracy, output per dollar, task turnaround, and cost reduction — real results from active Nezda Outpost back office engagements.
A commercial real estate firm based in Denver, Colorado was managing 340 property listings with a 4-person admin team costing $280,000 per year. Their team spent 60% of their time on repetitive data entry — updating MLS listings, processing lease documents, and maintaining their CRM — leaving no bandwidth for higher-value operational work.
They had tried two US-based part-time contractors. Both introduced their own inconsistencies into the data, and neither had the bandwidth to handle peak volume during lease renewal season. They needed a dedicated, always-on team with accountable output standards.
Nezda audited their admin task volumes: 240 MLS updates/week, 54 lease documents/month, 180 CRM records/week, and calendar management for 6 brokers. Designed a 5-person team with specialist roles per task type.
2 data entry specialists, 1 CRM administrator, 1 document controller, and 1 operations coordinator. All completed practical assessments on their specific task types before being shortlisted.
12 SOPs written before going live, covering every task type. Tool access provisioned for their CRM (Salesforce), document system (SharePoint), and MLS platform. First tasks handled on day 18.
CRM accuracy went from 74% to 99.9% within 60 days. By month 4, the team had expanded to 8 people as the COO reallocated additional admin tasks previously handled by brokers. Total admin hours freed: 3,200 per year.
Every plan includes sourcing, skills assessment, SOP documentation, tool onboarding, HR, payroll, compliance, and a dedicated account manager.
💡 A 5-person Nezda admin team ($1,900/FTE) = $114,000/yr. The same 5 locally in the US = $360,000+ fully loaded.
Many back office clients add finance, customer experience, or IT support functions once their admin operations are running smoothly.
Book a free 45-minute operations discovery call. We will map your admin task volumes, design your team structure, and show you the exact cost breakdown — no commitment required.
Tell us about your admin needs and we will design a team within 48 hours.